Questions contractors ask
Why four Editions instead of one app with an “industry” setting?
Because an industry setting only changes the labels. A plumber’s property needs a water heater’s age and the main shut-off; an electrician’s needs the panel’s amperage and whether it is a known hazard brand. Building each Edition around its trade means those fields, flags and checklists are there on day one instead of being free-text notes.
I do HVAC and plumbing. Which app?
Pick the trade that is most of your work. Today each Edition is its own account and subscription; one login does not move between them.
My trade isn’t listed.
Four trades today: HVAC, plumbing, electrical and pressure washing, and we’re expanding to more. The next app is chosen from what contractors ask for, so email your trade to support@myfielddesk.app and tell us what the app would need to know about your work.
Is it really built for small shops?
Yes. Core is one login for the owner who does the work. Pro is for owners who want additional features, as well as companies needing multiple logins for a small crew with an office (includes three logins, up to seven). There is no per-technician fee, no contract and no sales call.
Do you have an app?
Yes. Open Field Admiral on your iPhone or Android phone and add it to your home screen; it opens like any other app. It updates itself, so you’re always on the latest version and ready to go.
Does it work with QuickBooks?
Pro syncs with QuickBooks Online: customers, invoices, items and payments. Core exports a CSV or IIF file you can import.
Can my techs use it?
Yes. Pro includes three logins with roles. A tech sees the jobs assigned to them; the office sees and runs the whole schedule. Extra logins are $25 a month.
How do my customers pay?
Every estimate and invoice has a link your customer opens without making an account. They can sign, see what they owe and pay by card.
Is my customers’ information safe?
Yes. Field Admiral is simple on the outside and built carefully underneath. Your records are locked to your business in the database itself, so no other company using Field Admiral can see them. Techs see the jobs assigned to them, while profit and loss, QuickBooks and team settings stay with the owner. Card payments run through a trusted processor, so we never see or store card numbers. Everything is stored on U.S. servers and encrypted, and we don’t sell your data.
Can I delete my account and my data?
Yes. The owner can delete the account from Settings in the app. It is locked right away and everything is erased 7 days later, so you have a week to change your mind by emailing support@myfielddesk.app.
Can I cancel?
Yes, any time, from Settings. A monthly plan ends at the end of the month you have paid for, and a yearly plan at the end of the year you have paid for. You keep full access until then. Payments aren’t refunded, which is why every account starts with a 30-day free trial.
Can I try it before I pay?
Yes. Every new account starts with a 30-day free trial, no card needed. A step-by-step guide walks you through setting up your business, your customers and your first estimate, and Help is always one tap away: searchable how-tos, common questions and a built-in assistant that answers in plain English.